Sunday, October 21, 2007

The Art of Customer Service



In English please:

Due to covering the topic of bureaucracy it is only fair to show what Customer Service is all about.

Customer Service - Superior customer service is service that exceeds your customers' expectations and will make your business stand out from your competitors'
Click here to see source:

Top ten traits of a Superior Customer Service:

1. A real Customer representative will get personal, you genuine concern become their genuine interest.
2. A true Customer representative always look at you, they want to meet you first.
3. A true Customer representative likes to call you by name rather than by number.
4. A real Customer representative likes to deal with your problem themselves.
5. A real Customer representative will always give their direct number and you can see them directly.
6. A real Customer representative only has you as the important thing in the office.
7. The higher a real Customer representative the more chance you will be dealing with them in person.
8. A Customer representative will always talk to you about other interests and also will want to have a to have a conversation.
9. A Customer representative will laugh with you for as long as you know them.
10. The Ultimate Customer representative is someone you will enjoy talking to and know they are being sincere.



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“Diligence is the Mother of Good-Luck” B.F 1736

“It is better to have service and not use it than need give service and not have it” © Ricky Saunders 2007
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According to research at an english university, it doesn't matter in what order the letters
in a word are, the only important thing is that the first and last letter is at the right place.
The rest can be a total mess and you can still read it without problem.
This is because we do not read every letter by it self but the word as a whole.


In Gobbledygook Please:




Due to cvoreing the tipoc of beruuaarccy it is only fiar to sohw waht Cotsuemr Svrecie is all aobut.


Csutoemr Serivce - Srepuoir cotsuemr sercive is sivrece that eecxdes yuor cuotsemrs' eepxtatcoins and will make your bsunises snatd out from yuor cpmoeittros'
Ccilk hree to see sruoce:


(htt//:pwww.smbllaiz.nsw.gov.aums/bllaisuens/smeTlpta/seatSnad/drTmelpFetarolAl.apsx?NOMRP=EDlbuehsiRN&dGIROLANIUR2%=Lfslamblsuni%sseMf2anagnigab2%Bb2%isun%sseCf2ltnei%Sb2ivrecef2%N&DONREIUG=D%b7AC5555FA35-E-064-64A1893-28DA29628%D2d7CRN&CAHEIH=TNoMoNidGyfutse#SPUEROIR

Top ten tiarts of a Spureoir Csuemotr Srecive:

1. A rael Cotsumer rrpeesetatnvie wlil get prenosal, you giunene cecnorn bmocee tiehr giunene iretnset.
2. A ture Cutsemor reserpeatnvite awlyas look at you, tehy wnat to meet you fsrit.
3. A ture Cusotemr rerpeestntavie likes to clal you by nmae ratehr tahn by nuebmr.
4. A rael Ctsuemor rerpetnesatvie lkies to dael wtih yuor plborem tsmehleevs.
5. A real Ctsuemor rerpeestntavie wlil alawys give tehir dricet numebr and you can see tehm deritcly.
6. A rael Ctsuoemr rpesertnetavie olny has you as the iropmnatt tnihg in the ofifce.
7. The hhgier a rael Ctsuemor rrpeenesttavie the mroe cnahce you will be dlaeing wtih them in psreon.
8. A Cotsuemr rerpeseatnvite wlil aawlys to about ohter ietnrsets to hvae a corevnasoitn.
9. A Ctsuemor rerpetnesvitae wlil lguah wtih you for as lnog as you konw them.
10. The Ulittame Csutmoer rerpesatneitve is semoone you wlil enojy tlaikng to and know tehy are bnieg scniere.



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"Dliegicne is the Mtoher of GdoouL-ck" B.F 1736

"It is better to hvae sercive and not use it tahn need gvie srecive and not hvae it" © Rciky Suadnres 2007
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