Monday, October 22, 2007

Customer service 2/2



In English please:
Here are the other 10 traits of Superior Customer service:

11. A Customer Service representative always ask “How may I help you?”
12. A Customer Service representative never says “Next”, they say “Next Please.”
13. A Customer Service representative works around the customers.
14. A Customer Service representative will show you who can help you.
15. A Customer Service representative won’t let you wait.
16. A Customer Service representative when cornered says “Give me a second to sort it out”
17. A Customer Service representative who smiles at you during your interview – you know you’ve made it.
18. A Customer Service representative will also get others to him to help you.
19. A Customer Service representative will have all you information all organized.
20. A Customer Service representative foresees the Future – Another happy customer.

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“He that lives upon Hope, dies farting” B.F 1735

“Are you living life or is life living you?” © Ricky Saunders 2007
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According to research at an English university, it doesn't matter in what order the letters
in a word are, the only important thing is that the first and last letter is at the right place.
The rest can be a total mess and you can still read it without problem.
This is because we do not read every letter by it self but the word as a whole.


In Gobbledygook Please:


Here are the day oehtr 10 tartis of Srepuoir Ctsuomer sivreec:



11. A Custmoer Seivrce rerpeesntitave ayawls ask "How may I hlep you?"
12. A Cuotsemr Sreivce rrpenesetatvie nveer says "Nxet", tehy say "Nxet Psaele."
13. A Csumoter Sivrece repseretatnvie wroks aruond the cotsumres.
14. A Ctsuemor Secivre rpeernesitatve wlil sohw you who can help you.
15. A Ctsuemor Svrecie rerpseneitatve won't let you wiat.
16. A Cumotser Svrecie represeatnitve when cenroerd says "Gvie me a snoced to srot it out"
17. A Custmoer Sivrece rrpeseentative who slimes at you dirung yuor inreteivw - you konw you've mdae it.
18. A Cumotser Sivrece rerpesetatnvie wlil aslo get oehtrs to him to hlep you.
19. A Ctsuemor Seivrce rrpeenestitave wlil hvae all you inofamroitn all orinagezd.
20. A Cuotsemr Serivce rrpeesneitatve froesees the Furute - Atonehr hppay cutsmoer.

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"He taht lievs uopn Hope, deis fraitng" B.F 1375

"Are you lvinig lfie or is lfie liivng you?" © Rkciy Saednurs 2007
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